If you believe that our report incorrectly states what the public records show or that our report incorrectly states anything other than a public record, you can have us re-investigate our report by filling out and returning our Consumer Request for Re-investigation form or by contacting our consumer dispute department by telephone at 803-233-2170 or by fax to 866-438-8690.

We do not make decisions for anyone based on our reports. For example, we do not make employers’ hiring decisions. If you believe that a report we provided to someone was correct, but disagree with the decision being made based on it, you will need to contact the person who used the report.